Privacy Policy

This Privacy Policy describes the way in which personal data is collected, used and protected in the context of the use of the website and the local accommodation services provided by Domus Valentes (hereinafter “Entity”).

1. Responsible for Data Processing

The person responsible for the processing of personal data is: Domus Valentes — Local Accommodation

Address: Rua Central da Laje 406, 5000-351 Vila Real
PROPERTY ID: 515 003 506
E-mail: domusvalentes@gmail.com
Telephone: +351 917 305 150

2. Personal Data Collected

The following data may be collected:

  • Full name

  • Email address

  • Telefonnummer

  • Address

  • Billing data

  • Required legal identification data (e.g. identification document for communication to SEF/Authorities)

  • Stay data (dates, number of guests, preferences)

  • Browsing data (cookies)

3. Purpose of the Treatment

Personal data are processed for:

  • Management of reservations and stays

  • Compliance with legal obligations (including communication to the authorities)

  • Issuance of invoices

  • Contact with guests

  • Provision of customer support

  • Improvement of services

  • Sending communications related to the stay (when applicable)

4. Legal Basis

Treatment is based on:

  • Execution of accommodation contract

  • Compliance with legal obligations

  • Legitimate interest of the entity

  • Contact with guests

  • Consent of the holder (when applicable)

5. Data Retention

The data will be kept only for the period necessary to:

  • Fulfillment of the indicated purposes

  • Legal and tax obligations

  • Protection of legal rights

6. Data Sharing

Data may be shared with:

  • Public and police authorities

  • Tax Authority

  • Service providers necessary for the operation of the accommodation

  • Booking platforms

They will never be sold to third parties.

7. Rights of the Data Subject

In accordance with the GDPR, the owner can:

  • Access your data

  • Request rectification

  • Request blackout

  • Limit or oppose treatment

  • Request portability

  • Withdraw consent

To exercise your rights, you must contact: domusvalentes@gmail.com
You may also lodge a complaint with the competent supervisory authority.

8. Data Security

Appropriate technical and organisational measures are adopted to protect the data against:

  • Unauthorized Access

  • Amendment

  • Dissemination

  • Loss or destruction

9. Cookies

The website may use cookies to improve the browsing experience and collect statistical data. The user can manage preferences through the browser.

10. Changes to the Policy

This Policy may be updated from time to time. Regular consultation of this page is recommended.